The University of Tennessee Health Science Center

Contract Information Page


Vendor Contact Information

Manufacturer Contractor / Contract No. P/O No. Contact Information
3Com Pomeroy Computer Resources
4600000686
4500000151
Primary Contact: Terry Armstrong
Voice: 865-693-8225 x109
FAX: 865-693-3050
email: tarmstro@pomeroy.com
Apple UT Computer Store
4600000677
N/A
Primary Contact: Ralph Scott
Voice: 901-448-6152
FAX: 901-448-8747
email: rlscott@utmem.edu
Compaq Pomeroy Computer Resources
4600001655
4500009522
Primary Contact: Terry Armstrong
Voice: 865-693-8225 x109
FAX: 865-693-3050
email: tarmstro@pomeroy.com
Dell Computer Dell Computer
4600001657
4500009560
Primary Contact: Peyton Biggs
Voice: 800-274-7799 x43562
FAX: 800-365-5329
email: Peyton_Biggs@dell.com
Account Executive: Andre Vlajk
Voice: 800-274-7799 x 44465
FAX: 800-365-5329
email: andre_vlajk@dell.com
Customer Support (RMA's, etc):
Voice: 800-274-7799 x 66409
On-line E-care Request: http://www.dell.com/public-ecare
Technical Support/Warranty Repair Service:
Optiplex Support: 800-274-7799 x69077
Portables Support: 800-274-7799 x69080
Server Support: 800-274-7799 x67304
Workstation Support: 800-274-7799 x69222
Dimension Support: 800-274-7799 x46699
Gateway Gateway
4600001656
4500009523
Primary Contact: Robert Repschleger
Voice: 800-211-4952 x56482
FAX: 816-545-3716
email: robert.repschleger@gateway.com
Alternate Contact: Montana Cramblett
Voice: 800-211-4952 x56479
FAX: 816-545-3838
email: montana.cramblett@gateway.com
Customer Service: 800-211-4952 Option#2
Technical Support: 800-211-4952 Option#3
Parts and Peripherals: 800-211-4952 Option#4
Warranty Repair Service (On-site Repair): 800-846-2303
Hewlett-Packard Pomeroy Computer Resources
4600001655
4500009522
Primary Contact: Terry Armstrong
Voice: 865-693-8225 x109
FAX: 865-693-3050
email: tarmstro@pomeroy.com
IBM IBM Corporation
4600000675
4500000140
Primary Contact: Joe Stockfisch
Voice: 800-656-0833 option 1 extension 6063
FAX: 480-776-8799 primary
FAX: 800-656-9832 alternate
email: jstockfi@ibm4pcs.com
Alternate Contact: Rhett Stillman
Voice: 800-656-0833 option 1 extension 6087
Liebert
(Uninteruptible Power Systems)
Gwyn Sales
4600001395
4500002439
Primary Contact: Mark Gwyn
Voice: 865-588-3147
FAX: 865-588-4156
email: markgwyn@gwynsales.com
Proxima & Toshiba Projectors Multi-Media Solutions
4600000668
4500000133
Primary Contact: Erin Hanson
Voice: 865-681-2575
FAX: 865-681-2574
email: ehanson@m-media.com
Alternate Contact: Mike White
Voice: 865-681-2575
FAX: 865-681-2574
email: mwhite@m-media.com
Sun Microsystems Sun Microsystems
4600000632
4500000097
Primary Contact: to be determined
Voice: 615-365-7512
FAX: 615-365-7557
Primary Telesales Quotation Contact: Joe Verrette
Voice: 800-786-0404
FAX: 800-955-1821
Order Entry Contact: Avelio Aragon
Voice: 800-786-0404
Warranty Repair Service (On-site Repair):
Short shipments or non-defective product returns: 800-786-0404 (follow prompts)
Service calls or DOA product: 800-USA4SUN

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