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Employee & Organizational Development

Communication Certification

Communication Certification is planned for those staff members who are interested in communication skills training. This program will consist of 32 hours of training required to reach certification. Participants can build a curriculum from the courses listed below to reach the required 32 hours of training for certification.

Course List

 Hours

Building a Team: Teambuilding at Its Best 3
Building Conflict Management Skills 2
Business Communications for Everyday 3
Communicate Like You Mean It: Developing Assertiveness 3
Communicating with Credibility & Diplomacy 3
Communicating with People Who Have Hearing Impairments & Speech Disabilities 3
Communication Skills for Supervisors 3
Creating a Respectful Workplace 3
Delegation Skills 3
Delivering Effective Recognition 3
Effective Memo & Business Letter Writing 3
Effective Presentation Skills 3
Giving & Receiving Feedback 3
How to Shine at Meetings

3

Introduction to Communication*

1

Listening Skills 3
Lunch & Learn: Commas! Commas! Commas! 1
Lunch & Learn: Managing and Motivating Student Workers 1
Lunch & Learn: Not the Comma 1
Lunch & Learn: Overcoming Speech Anxiety 1
Making Meetings Work 3
Managing Across Generations 3
Myers-Briggs 3
Nonverbal Communication in the Workplace 3
Preventing Sexual Harassment 3
Writing Effectively 7

*Prerequisite class

For questions concerning Communication Certification, please contact HR Training, (901) 448-1955.