UTHSC Windows Vista Resource Page

On January 30, 2007 Microsoft released its newest operating system, Windows Vista. At this time, Information Technology Services does NOT recommend the purchase or installation of Vista unless you have a pressing business need that requires you to do so.

Vista is available commercially in several different bundles. If you are installing this on your work computer, you must install the Windows Vista Business edition. It is available in General Stores.

For our customers who do run Windows Vista Business, Information Technology Services will make every possible effort to provide you with efficient and effective technical support through our Helpdesk call center and onsite technical services.

Recommended Configuration

Information Technology Services' recommended configuration for any Windows Vista workstation is:

  • 2.5 Ghz processor or better
  • At least 1 GB RAM memory
  • High end graphics card with at least 128 MB video memory

Microsoft has developed an upgrade advisor tool to evaluate your current PC for Windows Vista compatibility. You can download and run the Windows Vista Upgrade Advisor from the Microsoft web site. It will let you know if your hardware meets key requirements to run specific versions of Windows Vista.

What's the difference between 'Vista Capable' and 'Vista Premium Ready'?

Vista comes in various configurations with different capabilities. There is a home version and a business version, with variations in each. A 'Vista Capable' machine is the minimum standard needed to run Vista. A 'Vista Premium Ready' PC is one that is able to utilize the advanced 'Aero' interface, as well as additional capabilities.

What is the Aero interface?

Windows Aero is an environment with an additional level of visual sophistication. Users with computers that do not have advanced video cards will not be able to realize these enhanced capabilities.

Who can I talk to if I have further questions?

For general assistance, contact the ITS Help Desk at 448-2222 or 1-800-413-7830. Our email address is helpdesk@uthsc.edu.

vista wallpaper screen shot

Contact Us

Helpdesk

877 Madison Ave.
Lamar Alexander Bldg.
Room 726
Memphis, Tennessee 38163

Phone: 901-448-2222
Toll-free: 1-800-413-7830
Fax: 901-448-8199
Email: helpdesk@uthsc.edu

Hours of Operation

Monday - 8 am to 5 pm
Tuesday - 8 am to 5 pm
Wednesday - 8 am to 5 pm
Thursday - 8 am to 5 pm
Friday - 8 am to 5 pm
Saturday - Closed
Sunday - Closed

** In case of EMERGENCY outage during hours the Helpdesk is closed, please call Security at 448-4444.