Supported Software Packages

Windows Software

  • BiQuery / GQL
  • Microsoft Office 2003, 2007
  • McAfee VirusScan 4.5.1, 7.x,8.x
  • Internet Explorer 6.x - 7.x
  • Windows 2000, XP and Vista
  • IRIS SAPGui (Install and General Config)
  • SSH Secure Shell
  • Firefox 3.x and above
  • Cisco VPN Client for Windows 95,98 ME,2000,XP
  • Outlook 2003 or Outlook 2007
  • Remote Desktop Connection
  • Adobe Acrobat Reader 8 and above

Macintosh Software

  • BiQuery / GQL
  • Microsoft Office 2004
  • McAfee Virex 7.2
  • Mac OS 10.x
  • StuffIt Expander
  • MacMail- OS X
    (applicable to Imap accounts)
  • Open SSH
  • Safari and Firefox Web Browsers
  • Cisco VPN Client OS 10.x
  • Entourage 2004

Server Based Software

  • ParTest, ParTest Online
  • Exchange Mail / Outlook Web Access
Help desk icon

Contact Us

Helpdesk

877 Madison Ave.
Lamar Alexander Bldg.
Room 726
Memphis, Tennessee 38163

Phone: 901-448-2222
Toll-free: 1-800-413-7830
Fax: 901-448-8199
Email: helpdesk@uthsc.edu

Hours of Operation

Monday - 8 am to 5 pm
Tuesday - 8 am to 5 pm
Wednesday - 8 am to 5 pm
Thursday - 8 am to 5 pm
Friday - 8 am to 5 pm
Saturday - Closed
Sunday - Closed

** In case of EMERGENCY outage during hours the Helpdesk is closed, please call Security at 448-4444.