Special Alert:
Never give your e-mail password to anyone- especially via e-mail. Our ITS
department will never ask you for your e-mail password.
Welcome to the UTHSC Helpdesk
The Help Desk is a focal point for computing needs on the university's
campus. Our goal is to provide users with up-to-date information on
common technical problems in a courteous and efficient manner. Call 448-2222 or visit us at the Lamar Alexander
Building for quick, precise, and courteous
assistance.
The Helpdesk can work on faculty and staff computer equipment that is currently
owned by departments within the University of Tennessee Health Science Center.
We provide free computer diagnosis and repair services to currently enrolled
UTHSC students.
Whenever you contact us, please have the following information ready:
- Your Full Name and your phone number.
- The nature of your problem.
- What are you trying to accomplish? What exactly is happening (or not happening)?
- Make a note of any error message you receive.
- Operating System that you are using? (Windows 2000, XP,
Vista, Macintosh)
Helpdesk News and Events
Feedback
We value your comments concerning Helpdesk service. Positive and negative
feedback helps us target ways to better serve you. You can contact the Help Desk
Manager either by e-mail or phone
(448-2851).
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