Quicksteps for All Users

How do I Obtain a Blackboard user account?

To obtain a Blackboard user account:

Go to the "request an account" page and fill out the form. Please read the page in its entirety, as it provides all the necessary instructions for getting an account.

How To Change Your Blackboard Password

To change your password (you must already know the password to do this, and remember that Changing your NetID password does NOT automatically change your Bb password -or vice versa):

  1. Log on to Blackboard.
  2. Click the Personal Information link under the Tools section on the left side of the page and choose Change Password. (If you are already in a Blackboard course, click the Tools button on the course menu and choose the Personal Information link and then Change Password.)
  3. Provide a password of your choice twice and then click Submit.
  4. Log out and log back in with the new password to test it.

How To Reset a Forgotten Password

To reset a forgotten password:

  1. Go to courses.utmem.edu and click the Login button.
  2. On the next page, click the “Forgot your password??link, located under the password field and to the left of the Login button.
  3. On the next page, fill out either section 1 or section 2 and click Submit. Do not do both. Please note the first name and last name fields are case-sensitive. You MUST type them in with the first letter of each name uppercased and all other letters lowercased in order for Blackboard to recognize your account. Ex. Barry Rose.
  4. An email will be sent to the address that is associated with your Blackboard account. In the email click the link to go to the password reset page.
  5. On the password reset page provide a password twice and click Submit.
  6. Go back to courses.utmem.edu and log in.
  7. Please send a help request to bb@utmem.eduif this procedure does not work.

How to Clear Your Browser's Cache and Change Your Page Update Option

  1. In Internet Explorer (Windows): Go to the Tools menu and choose Internet Options. Click Delete button in the "Browsing History" section under the 'General' tab. Delete all the necessary files. Click 'Close' when you deleted all the files. Then click the Settings button in the same section and choose the "Every visit to the page" option for "Check for newer version of the stored pages." Close all IE windows in order for the changes to take effect.
  2. In Safari: Go to the Safari menu and choose Empty Cache. (I have not found a page update option in Safari.)
  3. In Firefox: Go to the Tools menu and choose Options. Choose Privacy, and then highlight the Cache option in the right frame. Click its Clear button. (I have not found a page update option in Firefox.)